Privacy Policy

This Privacy Policy explains how Servelyx AI (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable U.S. privacy laws.

Information We Collect

We may collect information you provide directly to us, such as your name, email address, phone number, company name, industry, and any details you include in a demo request or chat. We may also collect information automatically, such as IP address, browser type, device information, pages visited, and usage data.

Communications

When you contact us, request a demo, or consent to receive messages, we may communicate with you by email, phone, or text message. You can opt out of marketing communications at any time using the unsubscribe link in an email, by replying STOP to a text message, or by contacting us using the information below.

AI Interactions

Our services may use artificial intelligence to respond to customer inquiries, qualify leads, schedule appointments, and manage follow-up communications. Interactions with our AI may be logged and reviewed to improve service quality and accuracy. Information shared during AI interactions is handled in accordance with this policy.

Website Analytics

We may use analytics tools to understand how visitors use our website. These tools collect information such as pages visited, time spent, and referral sources to help us improve the site. The information is generally aggregated and not tied to your identity.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information
• Schedule and conduct demos and consultations
• Provide, maintain, and improve our services
• Send appointment reminders, follow-up messages, and service-related communications
• Analyze and improve website performance and user experience
• Comply with legal obligations and protect our rights

Service Providers

We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and communication platforms. These providers are contractually obligated to protect your information and may only use it to provide services to us.

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable requirements.

Cookies

We may use cookies and similar technologies to operate the website, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect website functionality.

Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

SMS Privacy

If you provide your phone number and consent to receive text messages, we may send you service-related and follow-up communications by SMS. Message frequency may vary and message and data rates may apply. You can opt out at any time by replying STOP, or request help by replying HELP. Your SMS consent is not a condition of any purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information

If you have questions about this Privacy Policy or our data practices, you can contact us at:

• Brand/DBA: Servelyx AI
• Legal Business Name: Servelyx AI
• Email: Nicholas@Servelyx.com
• Phone: +19549049894
• Address: [ENTER YOUR BUSINESS ADDRESS]